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luxm22
Tustin, OC, CA
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since Apr 18 2006

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Mail expiration warning message is way off
Sep 11 2018 09:27AM more by luxm22
Tags: Technical Site Stuff

My mail privileges expired a few days ago. I logged on today, and a message window warned me that it was going to expire "in 1-3 days". I then had the options to "add more" or "procrastinate".

I went to create a message, and nope, still cannot.

Would make more sense if the warning appeared 1-3 days BEFORE actual expiration.
      
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ColossusJones
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since Aug 21 2011

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Sep 11 2018 11:37AM     link to this


Prior to today, when was the last time you logged in?

luxm22
Tustin, OC, CA
6 blogs/106 comments
since Apr 18 2006

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Sep 13 2018 11:52PM     link to this

"Uh oh, your mail is expiring soon!
You ability to send mail will expire in -5 days!

Best to get on that right away rather than wait until it's actually expired and you REALLY want to send mail to someone!"

It's popping up once a day. Just saying, warning me about NEGATIVE days seems like a technical issue. It should stop warning me after my mail privileges lapse, or it should display a different kind of message, like, "Your mail has expired, 5 days ago! Get off your ass and renew".
RandyMantooth
LA, CA
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since Mar 6 2014

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Sep 14 2018 07:10AM     link to this

Did HX respond to the ticket you submitted offering this advice?
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